Aviation & Aerospace Insurance Specialists | LRA

underwriting

Building tomorrow’s success today

The very concept of the insurance business demands proximity, reactivity and availability. Since its inception, LRA has built its reputation on its ability to honour these cornerstone principles, which it has complemented with a fundamental ingredient, namely the expertise of its teams. In order to operate confidently in an ever-changing landscape, players in the air and space industry understand that they can always rely on a top-notch partner who knows their environment inside out and is more than ever firmly by their side.

DZUNG NGUYEN-TU
Deputy Chief Executive Officer

JEAN-CLAUDE GÈZE
Chief Underwriting Officer

underwriting

This is how we view our leadership role. And this strategic vision is currently anchored in:

A strong international presence to deploy our expertise closest to our customers’ needs;
A special relationship with most of the sector’s players, operators and brokers;
A decidedly proactive and pragmatic approach, to smoothly support our partners at every step of their projects;
A long-standing commitment to a more sustainable development of our industry, as demonstrated by innovative initiatives undertaken with our partners.

Airlines

Expertise of an airline insurance specialist

LRA has built its reputation on a powerful premise: offering its customers a unique industry expertise, driven by top-notch teams backed by long-term partners. This pursuit of excellence has fuelled our growth over the past 70 years and remains the cornerstone of our positioning today. For our Airlines customers, this strategic direction serves as a guarantee of long-term backing from bona fide specialists who offer both agility and pragmatism for seamless risk management.

MALCOLM BRETT
Global Airlines Leader

JEAN-CLAUDE GÈZE
Chief Airlines Underwriter

Airlines

On a daily basis, this option is demonstrated by concrete commitments in support of your projects:

A team composed of renowned airline risk specialists with thorough knowledge of your environment and its challenges
An insightful analysis of the qualitative and quantitative information available for relevant pricing
A decision-making process conducted directly with your account manager, for optimal responsiveness
Preferential access to the company’s top management to support the most high-impact projects
A culture of agility and pragmatism to operate confidently in a constantly evolving environment

AEROSPACE

A solid and experienced leader with an agile structure.

With a 70-year presence and reputation, LRA ranks among the leaders in the aerospace market. Building on our customers’ trust and our employees’ expertise, we support all business sectors with a proactive approach. Today, LRA provides the credibility required to serve as a supportive underwriter for its customers and brokers with the agility that has always been its trademark. In a market that requires increasing creativity and responsiveness, our teams can support our clients in each of their challenges, and this is at the heart of our commitment.

GRAHAM DALDRY
Global Aerospace Leader

EDOUARD MERLET
Chief Aerospace Underwriter

AEROSPACE

This approach provides:

One team, two desks: An aligned presence in Paris and London which serves our brokers and supports our clients across the spectrum.
An approach matching expertise with commitment to deliver on our promises, embodied in the acronym CATER: Consistent, Available, Transparent, Enthusiastic and Responsible/Reliable.
A back office combining claims, legal and management expertise to support our underwriting on a unified basis.
Closely aligned teams with proven expertise, fully aware of the industry’s needs
An agile culture to match our customers’ operational and strategic needs

General Aviation

A Specialist’s expertise, an agile team

Over the years, La Réunion Aérienne has earned unmatched expertise in the general aviation market. And for good reason: as the only French monoliner outfit, it combines solid legitimacy with the ability to act as closely as possible to the needs of its customers, regardless of their size or geographical location. Backed by a team of highly specialised professionals with an average of 20 years’ experience in the industry, LRA supports insurance intermediaries in a spirit of close interaction and lasting partnership. Reactivity, technicality and versatility form the cornerstones of a strategy that is rolled out both in France and worldwide in all segments of general aviation, including civil liability, airfield operators, air event organisers and maintenance workshops specialising in light aviation.

CHRISTOPHE KLEIDER
Head of General Aviation

General Aviation

This approach is tangibly embodied in our value proposition:

End-to-end management operated in-house, through seamlessly integrated claims and back-office teams
The ability to cover all general aviation business lines, both in France and internationally, through our Paris and London offices
The vision of supporting our insurance intermediary partners as closely as possible to the field with mobile teams and bespoke policies seamlessly aligned with their needs and those of their customers
A sustained growth trajectory, built on a steady expansion of our teams through talented resources
An international leadership strategy driven by our ability to project ourselves across the entire planet.

Space

Driving the space agenda

Seldom has the space industry experienced such a boom. Despite a period of heightened uncertainty, the year 2022 witnessed a bumper crop of projects, and there is every reason to believe that the next few years will follow the same trajectory. To keep up with – and anticipate – this trend, LRS is building an organisation dedicated to space programmes and expanding its teams. Our ambition is to offer end-to-end support to space market players, from pre-configuration to contract management, to optimise their growth and actualise their projects.

EDOUARD MERLET
Head of General Aviation

Space

Our commitment to space players is rooted in invaluable cornerstones:

40 years of proven expertise: 2023 will mark La Réunion Spatiale’s fortieth anniversary
Our experience has been leveraged to build a unique database, offering a wealth of information for our teams as well as for our customers and partners
A dedicated team with the expertise of a loyal and steadily growing workforce
A fully integrated middle and back office for optimal responsiveness
A flexible and responsive culture to support our customers from the early stages of their projects

LEGAL AFFAIRS

Legal Affairs: clarity and accuracy

Our contract team is an experienced and well-recognised group of specialists who are actively engaged in all technical committees of the aviation insurance market.

In these troubled times (pandemic, cyber risks, Ukraine war, climate change), our lawyers work closely with our underwriting teams and our customers’ brokers to ensure that the insurance policies we underwrite are clear to our policyholders in terms of scope of cover and optimally address their ever-changing needs.

SOPHIE MOYSAN
Chief Legal, Claims Advisory & Institutional Officer

LEGAL AFFAIRS

Claims

A partner ready to tackle all your challenges

The aviation industry is a shifting, intricate environment that is right at the cutting edge of international events. Supporting aviation players therefore requires a combination of broad experience and consistent commitment from specialised teams. Exclusively devoted to aviation and space insurance, LRA has remained at the vanguard of aviation claims management for 70 years. Our Paris and London-based claims team works closely with customers and brokers in devising innovative solutions to deal with contingencies and maximise the value delivered to our principals. This tailor-made approach, anchored in trust and partnership, is the key to a service that is both sustainable and truly effective.

JULIE DENEUX
Head of Claims

Claims

This ambition is manifested in the field by a particularly robust value proposition:

A team of dedicated managers able to make speedy decisions
Two platforms in Paris and London to operate as closely as possible to international platforms
70 years monoliner track record for unmatched knowledge of our customers’ needs
Direct access to top management for projects requiring high-level decision-making
The vision of forging a partnership with our customers, as a token of speed, relevance and pragmatism in our services.

Data intelligence

Data expertise, risk containment

For nearly three years, LRA has built up a wealth of expertise in Data Intelligence by assembling a team of specialists dedicated to market data collection and analysis. This thorough knowledge of the reality on the ground, enhanced by the development of a specific proprietary tool, allows us to support our customers as closely as possible in addressing their needs. Detailed, real-time access to multiple data sources continually enhances our risk analysis, for accurate, responsive and fully documented support.

MICHEL BRAFMAN
Chief Operations Officer

Data intelligence

In particular, this unique Data Intelligence expertise enables us to:

Consolidate our status as a global specialist in air and space risks
Offer our customers an analytical approach that is as close as possible to the specific exposure variables for each of our 4 specialities (Airline Operators, Aerospace Manufacturers, General Aviation and Space)
Aggregate data according to multi-dimensional criteria, combining technical types, accumulated experience, geographical data, uses, operating data, carrying capacities and age of equipment, for each aircraft in service worldwide
Correlate quantified exposure parameters with claims and premiums, according to selection/aggregation/comparison criteria on the history of the activity
Identify underlying trends and specific sectoral, geographical and technical developments, regardless of the scope of the usual investments
Enjoy a holistic and comprehensive insight into our specialities, thereby guaranteeing independence in selecting our decision-making criteria, including in the area of Social and Environmental Responsibility.

RéUNION AéRIENNE & SPATIALE SAS

Insurance and Reinsurance intermediary

Head Office : 9, rue Rougemont, 75009 Paris, France | T : +33 (0)1 87 81 46 00

With a capital of 1 000 000 € Register in l’ORIAS - n° 15006956 – 815 336 672 RCS Paris

Legal Notice

This site is the property of SAS Réunion Aérienne et Spatiale.

Its headquarters are located at 9, rue Rougemont, 75009 PARIS.

Publication director: Christophe Graber

Loi Informatique et Libertés (French Data Protection Act)

The information collected on the website is intended for SAS Réunion Aérienne and is necessary for the processing of your file or request. In accordance with the French Data Protection Act N ° 78-17 of January 6, 1978, modified, you have a right of access, rectification and opposition relating to the data relating to you, which you can exercise by sending us an email via this site or a letter to:

Réunion Aérienne & Spatiale,
9, rue Rougemont
75009 PARIS.

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Copyright

When you browse the site, it is your responsibility to comply with all the following applicable regulations, and in particular:

– The rules in terms of copyright and intellectual property: the information, the organization, the graphic elements, and the sound elements of the site are protected by the French Code of intellectual property.

Notre Politique de protection des données

Réunion Aérienne & Spatiale respects your privacy and undertakes to respect and protect your personal data.

REUNION AERIENNE & SPATIALE hereinafter RA&S, is required to collect and process personal data concerning you on behalf of its principal companies hereinafter collectively referred to as “principals”:

GENERALI IARD (“GENERALI”); a Limited Company, governed by French law, with capital of 94 630 300 €, Company ruled by the insurance code, registered on the company and trade registry of Paris under nb.552 062 663, with its head office located 2 rue Pillet Will 75009 PARIS (France), Company belonging to the Generali Group, listed in the Insurance Groups Register under number 026,
MMA IARD SA (“MMA IARD SA”); a company incorporated in France, with a share capital of 537 052 368 EUR having its registered office in France at LE MANS (72030 LE MANS CEDEX 9) – 14, boulevard Marie et Alexandre Oyon and registered under the number RCS LE MANS N° 440 048 882,
PICC PROPERTY & CASUALTY COMPANY LIMITED, a company incorporated in The People’s Republic of China with a share capital of 22.242.765.303 CNY having its registered office is at Tower 2, No 2 Jianguomenwai Avenue, Chaoyang District, Beijing, China 100022 having its registered office in Republic of China, China 100022, registered at CBIRC under n° 000002 •HELVETIA ASSURANCES SA (“HELVETIA”), a company incorporated in France, with a share capital of 94.400.000 EUR, having its registered office in FRANCE at LE HAVRE (76600) at 25, Quai Lamandé, and registered under number 339 489 379 RCS LE HAVRE,
SMA SA (“SMA SA”); and a company incorporated in France, with a share capital of 12.000.000 euros, having its registered office 9 rue Louis Armand, 75015 Paris, France, registered under the number RCS Paris n°332 789 296 (“SMA SA”)

The purpose of this data protection policy (hereinafter “the Policy”) is to inform you about the commitments made by RA&S and its principals in order to ensure that your personal data is respected.

It applies to all personal data processed that relates to people from outside the organisation (hereinafter, “you”), notably prospective policyholders, clients/policyholders, beneficiaries and premium payers, brokers and other partners of RA&S.

Such personal data is processed in compliance with all applicable regulations concerning the protection of personal data, in particular the EU Regulation 2016/679 on the protection of personal data (“GDPR”) and the Data Protection Act of 6 January 1978, as amended.

Under this policy, it is understood that RA&S acts as the processor for its principal companies who, for their part, have the status of data controllers.

This personal data protection policy also applies to GIE LA REUNION AERIENNE for the processing of data that it collects as part of its missions.

For the purposes of this Personal data protection policy, the following terms “supervisory authority”, “personal data”, “data subject”, “controller”, “processor” and “process / processing” have the same meaning as the one assigned to them in the Regulation (EU) 2016/679 of April 27, 2016 on the protection of personal data (the “GDPR”), together with all the regulations made pursuant to or by way of a supplement to the latter, and any other regulations applicable in relation to the protection of data or of privacy, including Law No. 78-17 of January 6, 1978 as subsequently amended, as well as the decisions, guiding principles, directives, codes of practice, codes of conduct and data protection certification mechanisms established, where appropriate, by courts, supervisory authorities or any other competent authority (together, the “Data Protection Regulations”).

– Purposes of the processing

Your personal data is both collected from data transferred by the various brokers and partners whom we work with or is directly provided by you through forms, registration on our website, telephone calls, emails, letters and other means of communication with you.

Your personal data is collected fairly and lawfully for precise objectives (purposes) defined by the data controllers, namely the underwriting and administration of insurance policies and contract performance.

RA&S ensures that it only collects and processes personal data which is relevant, adequate, not excessive and strictly necessary to the achievement of pre-established purposes. This data may not subsequently be used in a manner incompatible with these purposes.

– Legal basis for processing

The following form the legal bases for processing your data whenever collected:

Your consent (in particular for the use of your data collected from you or via brokers).
The response to legal obligations, in particular those relating to anti-money laundering and counter-terrorist financing,
The need for contract performance in relation to your insurance policy(ies),
The pursuit of the legitimate interest of ensuring the proper application of the covers provided under contractual guarantees.

– Nature of data collected or likely to be collected

The information which is likely to be collected includes:

Personal information (civil status, identification data, images, etc.)
Private life information (lifestyle habits, family circumstances, etc.)
Economic and financial information (income, financial circumstances, tax position, etc.)
Login details (IP addresses, logs, etc.)
Location data (places travelled to, GPS etc.)
Information about the insured risk, which may contain personal data and may include, but only insofar as this is appropriate to the insured risk, medical data
Information about previous or current insurance claims, which may include medical data, criminal records data, and other special categories of personal data.

RA&S takes all necessary measures to ensure that your data is accurate, complete and, where necessary, brought up to date.

RA&S implements all the appropriate technical and organizational measures to secure your personal data.

RA&S undertakes to obtain the consent of the data subjects whenever this is required and to inform them of the processing of their data.

– Recipients of personal data

Your Personal Data will never be sold, shared or communicated to any Third Parties by RA&S except in the cases provided for hereafter.

Your Personal Data may be disclosed to processors within the scope of a specific Processing and in accordance with the purposes for which the data was initially collected.

This concerns in particular: providers of IT services (hosting, development, maintenance, etc.), software integrators, digital service companies or, as previously referred to, computer service companies (SSII) who have access to data, marketing or communication agencies which process personal data on behalf of clients, and more generally, any organization offering or providing a service that implies the processing of personal data on behalf of another organization.

These processors will only have access to your personal data to perform the purposes pursued at the time of collection of said data and are required to process them in accordance with the GDPR or applicable data protection laws. They are not allowed to sell or disclose them to other Third Parties.

Your personal data may be shared int the context of a merger or acquisition of all or part of RA&S by any third party, which you hereby agree to.

Finally, personal data could be disclosed to a third party if we are forced to do so by law or by a statutory provision or if this disclosure is required in the context of a court or administrative application or contentious proceedings.

Your data may be transferred outside of the European Union. If this is the case, RA&S will put into place the appropriate guarantees to ensure the protection of personal data.

– Personal data retention periods

RA&S ensures that your personal data is retained for a period which does not exceed the period necessary for the purposes set out in this document or in accordance with the provisions of the applicable law.

– Right in relation to personal data

In accordance with the regulations currently in force, you benefit from a right of access, rectification, erasure and portability of your personal data. As far as the right to erasure is concerned, however, this right is not absolute and RA&S or its principals may have lawful or legitimate reasons for retaining said data.

To exercise your rights, you may adress an explicit request, accompanied by valid documentary proof of identity to the corporate compliance manager for Réunion Aérienne & Spatiale.

By post :

Réunion Aérienne & Spatiale
Conformité Entreprise
9, rue Rougemont
75009 PARIS

By e-mail:

reclamation@la-reunion-aerienne.com

Your requests will be forwarded on receipt to the “Data Protection Officers” for the principals”

GENERALI : droitdacces@generali.fr
MMA : deleguealaprotectiondesdonnees@covea.fr
PICC : zhangkexi@picc.com.cn
HELVETIA : dpo@helvetia.fr

SMA : deleguealaprotectiondesdonnees@groupe-sma.fr

These companies will be responsible for complying with their obligation to respond to you within the deadline imposed by the regulations.

You may also object to or restrict the processing of data concerning you and file a complaint with the French Information Commissioner’s Office (“CNIL”, Commission Nationale Informatique et Libertés “) at the following link: https://www.cnil.fr/fr/plaintes

– Update of the policy
RA&S may update this Data Protection Policy at any time. We would advise that you check RA&S’s website for any updates to this Data Protection Policy, which will be published on the same.

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